INFORMATION
Returns, Exchanges & Damaged Shipments
We want you to love the pieces you’ve welcomed into your space, and will do everything we can to exceed your expectations. Upon receipt of your shipment, please check it closely and immediately notify us of any issues. If the product is not what you had specified in your order, we consider requests for refund on items for up to 14 days after receipt of delivery. In order to be accepted as a return, the item must be unused and in the same condition that you received it. Your refund will not be processed until the piece has been safely returned to us and inspected.
The customer is responsible for return packaging and shipping costs.
Items damaged during shipping must be declared within 24 hours of delivery in order to qualify for a refund. Please photograph & document all damages immediately, including images of the packing as it
was received.
We gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery.
Ship items back within: 14 days of delivery.
Request a cancellation within: 8 hour of purchase.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact us if you have any problems with your order.
FAQ
Sizing details
Most of our panels are available in several sizes. Size differences up to 0.6 inches up or down are allowed.
Please read the description of the item you are interested in for more details!
In addition, other listings have images with explanations of sizes.
Wholesale availability
Yes, we are available for wholesale. Don`t forget to add your contact information.
Payment methods
We accept Paypal and Stripe ( Visa or MasterCard ). All payments are securely protected by payment systems!
Tax fees
All orders shipped outside the Ukraine may have duty or tax fees that your country might charge you. When your package arrives you may have to pay additional customs fees or import taxes for which you are responsible. These are fees that I can't quote you for and that I will not be held responsible for. These additional duties are not included to the price of our items. Please, make sure that you are aware of your country's customs legislation.
Worldwide shipping
More about shipping in Shipping
